TERMS AND CONDITIONS
As of the 8th of March 2023, these terms and conditions (“Terms”) will govern your use of the website www.hermones.in (“Website”), owned and operated by PMH Biocare LLP (“Company”), in relation to the purchase of Ayurveda and naturaceuticals based products relating to women health, wellness, gynaecological products & services for menstrual health (“Products”) offered for sale by the Company to customers primarily pan India.
By using the Website and/or placing an order for Products, you agree to be bound by these Terms, which constitute a legally binding agreement between you and the Company. If you do not agree to these Terms, you may not use the Website or purchase Products from the Company.
- Eligibility to use the Website and purchase Products
You must be at least 18 years of age and a resident of India to use the Website and purchase Products from the Company. By using the Website and purchasing Products, you represent and warrant that you meet these eligibility criteria.
- Product Information
The Products offered for sale on the Website are Ayurveda and naturaceuticals based products relating to women health, wellness, gynaecological products & services for menstrual health. The Company makes every effort to ensure that the information and descriptions of the Products displayed on the Website are accurate, complete, and up-to-date. However, the Company does not warrant that the information and descriptions of the Products are error-free, complete, or current.
- Orders and Payments
To purchase Products on the Website, you must place an order through the Website’s online ordering system. By placing an order, you agree to purchase the Products at the prices and terms set forth on the Website.
Payments for Products must be made through the payment options available on the Website, which may include credit cards, debit cards, net banking, and other electronic payment methods. The Company reserves the right to change the payment options available on the Website at any time without prior notice.
- Shipping and Delivery
The Company will ship the ordered Products to the shipping address provided by you during the ordering process. The Company will make every effort to ensure that the ordered Products are delivered to you within the estimated delivery timeframes specified on the Website. However, the Company does not guarantee that the Products will be delivered within the estimated timeframes or that the delivery will be error-free or uninterrupted.
- Return Policy
The Company has a return policy for the Products purchased through the Website. If you are not satisfied with a Product for any reason, you may return it to the Company within the specified time period for a refund or exchange. The Company’s return policy is set forth on the Website.
- Intellectual Property
The Website and all content, including text, graphics, logos, button icons, images, audio clips, and software, are the property of the Company or its licensors and are protected by Indian and international copyright laws. You may not use the Website or its content for any commercial purpose without the prior written consent of the Company.
- Disclaimer of Warranties
The Company makes no representations or warranties of any kind, express or implied, as to the operation of the Website or the information, content, materials, or Products included on the Website. To the fullest extent permissible by applicable law, the Company disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose.
- Limitation of Liability
The Company shall not be liable for any damages of any kind arising from the use of the Website or the purchase of Products from the Company, including, but not limited to, direct, indirect, incidental, punitive, and consequential damages.
9. Consent to Receive Invitations to Review Orders
By placing an order with Hermones.in, you agree to receive an invitation to review your purchase. This invitation may be sent via email or through our website. You understand that this invitation is not mandatory, and you may choose not to participate in the review process.
10. Review Guidelines
By submitting a review, you agree to the following guidelines:
- Your review will be based on your personal experience with the product or service.
- Your review will be truthful and accurate.
- Your review will not contain any offensive, defamatory, or inappropriate language.
- Your review will not contain any personal information about yourself or others.
- Your review will not be submitted for compensation or any other incentive.
11 . Review Moderation.
Hermones.in reserves the right to moderate, edit, or remove any reviews that violate our guidelines or our Terms and Conditions. We also reserve the right to terminate the review process at any time without prior notice.
12. Intellectual Property
By submitting a review, you grant [ecommerce site name] the right to use, modify, and publish your review for marketing and promotional purposes. You agree that your review will not infringe on any intellectual property rights or other proprietary rights of any third party.
13. Prohibited Activities
You agree not to use our website for any unlawful or prohibited activity, including but not limited to:
(a) violating any applicable law or regulation;
(b) using our website to defame, harass, threaten, or otherwise violate the rights of others;
(c) uploading, posting, emailing, or otherwise transmitting any content that is false, misleading, or infringes on any third-party rights;
(d) using any automated system or software to extract data from our website;
(e) interfering with or disrupting our website or servers; and
(f) attempting to gain unauthorized access to our website or servers.
14. Disclaimer of Warranties
We make no representations or warranties of any kind, express or implied, regarding the operation of our website or the information, content, materials, or Products offered on our website. You agree that your use of our website is at your sole risk.
15. Limitation of Liability
In no event shall PMH Biocare be liable for any direct, indirect, incidental, special, or consequential damages arising out of or in connection with your use of our website or the purchase of our Products. We shall not be liable for any damages or losses resulting from any delay, failure, interruption, or corruption of any data or information transmitted in connection with your use of our website.
16. Indemnification
You agree to indemnify, defend, and hold harmless PMH Biocare and its affiliates, officers, directors, employees, agents, and licensors from and against any and all claims, liabilities, damages, losses, costs, expenses, or fees (including reasonable attorneys’ fees) arising from your use of our website, your violation of these Terms, or your violation of any rights of another.
17. Governing Law and Jurisdiction
These Terms shall be governed by and construed in accordance with the laws of India. Any disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of New Delhi, India.
18. Modification of Terms
We reserve the right to modify these Terms at any time, without prior notice to you. Any such modifications will be effective immediately upon posting on our website. Your continued use of our website after any modifications to these Terms shall
If you have any questions or concerns about these Terms or the Company’s practices, please contact us at:
PMH Biocare LLP
Email: legal@hermones.in
For customer service inquiries, please email us at care@hermones.in or call us at 88002 28986 Our customer service hours are Monday through Friday, 9:00 a.m. to 5:00 p.m. IST. We will do our best to respond to all inquiries within 24-48 hours.
Address: Head Office: 141, H Block, Sector 63, Noida
Branch office: A-12 , Lane No 3, Vijay Nagar, Rukunpura, Bailey Road, , Vijay Nagar, Patna